Question 1

How do I book a session?

Accepted Answer

Easily, just drop us a message via our contact page with a brief description of the project, your phone number, email address and we'll reach out to discuss all the ins and outs then look to book something in :)

Question 2

Where exactly are you located?

Accepted Answer

Townsend street, on Penn An Dre in Truro, Cornwall UK.

Question 3

What are your studio times?

Accepted Answer

We are quite flexible but generally can work between the hours of 9am - 9pm (Monday to Saturday)

Question 4

Can I book a session in the evening?

Accepted Answer

Yes, absolutely. We understand that some clients can only attend sessions in the evening and our team is happy to accommodate.

Question 5

How far in advance do I need to book?

Accepted Answer

Ideally 2-3 weeks in advance, however dependent on the urgency of the deadline we can move things around to accommodate deadlines.

Question 6

How do I make payment?

Accepted Answer

You can make a payment with cash, cheque, bank transfer or PayPal (however there is a 5% charge when paying through PayPal). We do ask for a 50% upfront payment to secure a session slot, as this is locked just for you so no other client can use it.

Question 7

What Should I bring to the Session?

Accepted Answer

You can bring anything you like. Depending on what you plan to record, you can bring your own instruments and equipment. However, our studio / live room is equipped with a drum kit, guitars (acoustic, classical, electric, bass) and amplifiers, as well as a wide range of microphones and recording equipment.

Question 8

How much is it going to cost?

Accepted Answer

At Black & Gold Audio, we don’t like to put a price on what we produce without having a talk with you about your project and ideally listening and viewing any material you have beforehand. Consultation is important and a quote can be established from this, prior to making any studio bookings. To do this, contact us on our telephone number/email address.

Question 9

I only have a small budget, can you help?

Accepted Answer

We strive to work with and help you and so on these occasions, we are keen to invite you for a discussion about your work, have a listen to the material you have & possibly help you out with a discount. It really depends on what you intend us to produce.

Question 10

Do you do gift packages?

Accepted Answer

Yes, we do! We offer several good value gift packages – for more information on what we have to offer please drop us a message.

Question 11

What happens if I need to cancel a session?

Accepted Answer

If you need to reschedule or postpone your session, we can change this for you without any extra costs. However, if you need to cancel your session, unfortunately, your 50% deposit will be non-refundable.

Question 12

Are engineers able to help with my session?

Accepted Answer

Every step of the session is with one of our engineers/producers to help you through every step of the process.

Question 13

We have a strict deadline to meet, can you work efficiently to achieve our goal?

Accepted Answer

We will always strive to work efficiently with you to produce the best quality recordings. We have a lot of experience in this area and have worked with various TV companies and bodies such as the BBC and National Geographic to name a few.

Question 14

Would you have any availability for a Source Connect + Zoom session?

Accepted Answer

Yes. As with all bookings we like to have a 2-3 week lead-in. We can certainly accommodate this type of session and have both software and experience to boot, feel free to get in touch to discuss your project.

Question 15

What would be your rates?

Accepted Answer

At Black & Gold Audio, we don’t like to put a price on what we produce without having a talk with you about your project and ideally listening and viewing any material you have beforehand. Consultation is important and a quote can be established from this, prior to making any studio bookings. To do this, contact us on our telephone number/email address.

Question 16

If I have my own talent, can I book a studio to record?

Accepted Answer

Absolutely! We have two state-of-the-art recording studios available one with a live room attached to it fully equipped with a drum kit, various guitars, amps, stage pianos, and much more.

Question 17

Can I work remotely?

Accepted Answer

Yes, with Source Connect and ISDN, we connect to clients and talent all around the world.

Question 18

Do you only use local talent?

Accepted Answer

No, we have talent both locally and internationally that can help to complete your project.

Question 19

Do you work with foreign clients?

Accepted Answer

We work with clients all around the globe.

Question 20

What is sound design?

Accepted Answer

Sound design is the creation of the soundscape of your project.  It includes atmospheres, sound effects, and ambiances that form the sonic backdrop of your visual narrative.

Question 21

What is audio post?

Accepted Answer

After the production is wrapped, the final step is post-production.  In audio post-production, we add all the audio components that complete your project.  This could include voice-over, ADR, additional dialog, music, foley, and sound design.

Question 22

What kind of equipment do you use?

Accepted Answer

We only use high-end hardware and software that are renowned in the industry for producing broadcast-quality work. If you would like to know which equipment we use for a specific area of audio post please get in touch and we'll send you the relevant spec sheet.

Question 23

How long have Black & Gold Audio been in business?

Accepted Answer

Black and Gold audio was formed in 2017, but before this, we were working separately. Some of us have been in the industry for 30 + years now and have a vast amount of experience and knowledge of all things audio-post.

Question 24

Do you fully manage my project?

Accepted Answer

Yes, we can if you like. It's all up for discussion.

Question 25

Do you save my project files?

Accepted Answer

Black & Gold Audio does maintain an archive backup of in-progress and completed projects. However, once the files have been delivered to the client, there are no guarantees of the files being saved for a selected amount of time. It is the clients' responsibility to save copies of the session files after completion and delivery.

Question 26

Do you work with Freelancers?

Accepted Answer

Yes, from time to time we need to bring in expert freelancers.

Question 27

Can you clean up bad audio?

Accepted Answer

Absolutely, we have specific software such as Izotope RX and others to meet your request.

Question 28

I have some questions. What is the best way to get a hold of someone?

Accepted Answer

Either drop us an email, call our number or simply fill out the form on our contact page :)

Question 29

What type of microphones do you have?

Accepted Answer

Lots! We have and use microphones from Neumann, DPA, Sennheiser, Shure, Audio Technica and AKG meeting every recording requirement.

Question 30

What genres do you record?

Accepted Answer

Everything, we have writers, composers and engineers that cover all genres.

Question 31

Why don't you list the studio rates?

Accepted Answer

Because every job is different and can sometimes cost more than just an 'hourly rate', we like to hold consultations with all our clients before undertaking any work and achieve the best (and correct) rate for your project.

FAQ's